Privacy Policy

Last Updated: April 20, 2026

This Privacy Policy describes how Junk Patrol LLC, doing business as Demo Patrol ("Demo Patrol", "we", "our", or "us"), collects, uses, and protects information you provide when you visit our website or request services.

1. Information We Collect

When you use our website, contact form, or quote form, we may collect:

• Name, phone number, email address, and project address
• Details about the demolition, cleanup, or property restoration work you are requesting
• Photos or documents you voluntarily share with us
• Basic website analytics (pages visited, device type, referral source)
• Call metadata from tracking phone numbers (call time, duration, source)

2. How We Use Your Information

We use the information you provide to:

• Respond to quote requests and answer questions about your project
• Schedule site visits, estimates, and demolition work
• Send you project-related updates by phone, email, or text message
• Improve our website and services
• Comply with legal obligations

3. SMS / Text Messaging Terms

When you submit your phone number through our contact or quote form and opt in to receive text messages, you may receive SMS messages from Demo Patrol related to your project, quote follow-ups, scheduling, and service updates.

• Consent: By providing your phone number and checking the SMS consent box on our form, you agree to receive text messages from Demo Patrol. Consent to receive text messages is not a condition of purchase.
• Message Frequency: Message frequency varies based on your project status, typically 2 to 5 messages per active job.
• Message and Data Rates: Standard message and data rates from your mobile carrier may apply.
• Opt-Out: You may opt out of SMS messages at any time by replying STOP to any message. After replying STOP, you will receive a one-time confirmation and no further messages. For help, reply HELP or contact us at the phone number listed on our website.
• No Third-Party Sharing: Mobile opt-in data and SMS consent information will NOT be shared with third parties or affiliates for marketing purposes. Phone numbers collected through SMS opt-in are used solely for direct communication between Demo Patrol and the customer.

4. How We Share Information

We do not sell your personal information. We share limited information only with service providers who help us operate our business, such as:

• Our customer relationship management (CRM) system
• Email and SMS delivery providers
• Website analytics and call-tracking providers
• Payment processors for invoicing

These providers are bound by confidentiality and may only use your information to provide services to us. We may also disclose information if required by law, subpoena, or to protect the rights and safety of our company, customers, or the public.

5. Cookies and Tracking

Our website uses cookies and similar technologies for analytics, advertising measurement, and session management. If your browser sends a Global Privacy Control (GPC) signal, we honor it automatically.

6. Data Retention

We retain your information for as long as necessary to provide services and meet legal, tax, and accounting requirements. You may request deletion of your data at any time by contacting us.

7. Your Rights

California residents have rights under the California Consumer Privacy Act (CCPA), including the right to know what personal information we collect, the right to request deletion, and the right to opt out of sale or sharing of personal information. We do not sell your personal information for money.

8. Children's Privacy

Our website and services are not directed to children under 13. We do not knowingly collect personal information from children.

9. Changes to This Policy

We may update this Privacy Policy from time to time. The "Last Updated" date at the top reflects the most recent revision.

10. Contact Us

If you have questions about this Privacy Policy or wish to exercise any of your rights, please contact us:

Junk Patrol LLC (DBA Demo Patrol)
1408 Monica Garden Place
Roseville, CA 95747
Email: spencer@demopatrol.com